Many organizations in today’s world recognize the importance of cultural diversity in the work environment. This is because of the increase in globalization that requires and encourages interaction among individuals from the diverse backgrounds.
Diversity is basically the ability to acknowledge, understand, accept and value the differences that exist among people with respect to, class, gender, disabilities, race, religion, nationality and even ethnicity
Currently, people are now able to work in any country not necessarily in their insular environment making them part of the competitive economy within the global framework. Organizations that integrate employees from the diverse cultural backgrounds into their workforce are more likely to be successful and remain competitive in the fast changing environment.
Technology has spearheaded diversity in workplaces. And this is only expected to increase significantly in the future. Therefore, successful organizations are investing resources in managing diversity in workplaces and reaping from its many benefits. Some of what the organizations stand to benefit as a result of workplace diversity are discussed below;
There is increased productivity since the diverse employees bring in new talents and skills towards achieving a common goal.
Increase in employee performance
Organizations that embrace diversity in the workplace offer a great potential of inspiring all their workers to hit the best of their abilities. When there is equality in the workplace, employees will most likely feel encouraged and confident to achieve more for the organization.
Encourages creativity and fosters innovation.
Having individuals from different cultural backgrounds encourages creativity and innovation in the workplace. When employees are allowed to brainstorm, new ideas and concepts are generated, and the result of this is the production of new products, services, processes that can be used to tap and expand into new markets both locally and internationally. Also, creativity leads to teamwork because the employees’ different talents and skills can be merged. For instance, a Japanese employee working in one of the companies in America may have a different approach of doing things compared to an American employee. When both ideas are put together, the overall results can be outstanding. Therefore, what most companies are doing today is collecting ideas from several employees to come up with new innovative ways of doing things.
Talents, skills, and experiences
Diversity enables collection of different skills, experiences, and talents in the work environment that benefit the organization at large. Having a diverse workforce means that you will have employees who are talented in different levels and areas of their work. The wide variety of skills also means that the employees will grow professionally through learning from each other. Due to increase in competition in the global world, companies are now recruiting from a diverse pool of qualified potential candidates in the market.
Diversified Market base
Another added advantage of diversity is that it opens up new markets for companies who are planning to expand in the future. By introducing people from the diverse backgrounds and experiences, any business can achieve more by effectively marketing their product or services to the different consumers leading to an increase in the market share for the business. In addition, an organization that employs a diverse workforce will have a competitive advantage over another because the diverse teams are able to understand the different needs of their customers by interacting with them on a broad clientele base. A company with employees who are French speakers will be able to communicate easily with customers from other French speaking countries.
Opportunities for learning and growth/cultural awareness
Workplace diversity offers opportunities for employees to learn through exposure to new ideas, perspective, and cultures. This helps individuals to appreciate and understand those who are around them in their place of work. When employees spend time with other cultural diverse co-workers, it helps to break down some barriers and misconceptions that one might have regarding a particular culture. Diversity creates a sense of cultural awareness since employees are exposed to other cultural ideas and viewpoints making them think outside the box in the workplace.
Companies or corporations should recognize how diversity is evolving and changing and find new ways of becoming inclusive because diversity offers a potential of higher productivity at work and competition. A business that fails to see how diversity is important might end up being unable to recruit, attract, and retain its investors, employees, and customers.